I’ve linked before to pieces about Amazon’s culture of long-form writing and memos in place of PowerPoint for meetings and conveying new business concepts. In their case, the discipline around this kind of thoroughness comes from the top. In this piece by Jean-Louis Gassée, he references Bezos’s own writing in his famous annual shareholder letters. I read these every year. It’s a great example of a practice I value — using writing and long-form narrative to explain the ins and outs of an idea. Bullets, outlines, and emails leave too much room for ambiguity, and...