⚗️ COVID and Forced Experiments

Benedict Evans looks at what could return to normal after coronavirus, and what else might have accelerated change that was already happening.

“Every time we get a new kind of tool, we start by making the new thing fit the existing ways that we work, but then, over time, we change the work to fit the new tool. You’re used to making your metrics dashboard in PowerPoint, and then the cloud comes along and you can make it in Google Docs and everyone always has the latest version....